Ch 1. Strategic Human Resource Management

Lesson 1 – Human Resource Management: Definition, Objectives & Responsibilities
Lesson 2 – Human Resource Management vs. Personnel Management
Lesson 3 – External Factors Impacting HRM
Lesson 4 – Soft HRM: Employee-First Focus
Lesson 5 – Hard HRM: Focus on Corporate Business
Lesson 6 – Aligning HRM and Organizational Strategy
Lesson 7 – Human Resource Planning: Definition & Process
Lesson 8 – Human Resource Information Systems: Costs & Benefits to Employees, HR and Organizations

Ch 2. Human Resource Management Theory

Lesson 1 – Human Capital Theory: Characteristics & Investment
Lesson 2 – Agency Theory: Relationships of Principals & Agents
Lesson 3 – AMO Theory: Ability, Motivation & Opportunities
Lesson 4 – Institutional Theory: Environment & Social Structure
Lesson 5 – Leader-Member Exchange Theory and Organizational Behavior
Lesson 6 – Resource-Based Theory: Path to Competitive Advantage
Lesson 7 – Resource Dependency Theory: How External Resources Affect Organizational Behavior
Lesson 8 – Neoclassical Theory of Management: The Human Relations Approach
Lesson 9 – Organizational Behavior Theory in Business

Ch 3. Employment Law & Rights of Employees

Lesson 1 – Human Resource Management (HRM): Laws & Regulations
Lesson 2 – Minimum Wage & Child Labor: Purpose of the Fair Labor Standards Act
Lesson 3 – Equal Pay Act: Definition and Effects
Lesson 4 – ERISA Law: Explanation & Importance
Lesson 5 – Family Medical Leave Act (FMLA): Overview and Importance
Lesson 6 – COBRA: Overview and Importance
Lesson 7 – Affordable Health Care Act: Description, Overview & Relevance to HR Management
Lesson 8 – Unemployment Insurance: Definition and Significance
Lesson 9 – Workers’ Compensation: Overview and Description
Lesson 10 – Health and Safety Regulations: OSHA
Lesson 11 – The Worker Adjustment and Retraining Notification (WARN) Act
Lesson 12 – Labor Relations & Unions: NLRA, Taft-Hartley & the Civil Service Reform Act
Lesson 13 – Relation of the Civil Rights Acts of 1964 and 1991 to Human Resource Management
Lesson 14 – International Union, UAW v. Johnson Controls: History & Analysis
Lesson 15 – Case Study: Harris v. Forklift Systems, Inc.

Ch 4. Equal Employment Opportunity

Lesson 1 – Equal Employment Opportunity: PDA & Regulations
Lesson 2 – Equal Employment Opportunity: ADA Law & Regulations
Lesson 3 – Equal Employment Opportunity: ADEA Law & Regulations
Lesson 4 – Equal Employment Opportunity: Title VII Law & Regulations
Lesson 5 – Affirmative Action: Definition and Effects on Diversity in the Workplace

Ch 5. Workplace Diversity & Multiculturalism

Lesson 1 – Role of HR in Promoting Workplace Diversity & Inclusion
Lesson 2 – Cultural Standards & Values in the Workplace: Knowledge & Application
Lesson 3 – Cross-Cultural Communication: Definition, Strategies & Examples
Lesson 4 – Prejudice & Ethnocentrism in Organizations
Lesson 5 – HR Management: Considerations for Local Labor Conditions
Lesson 6 – Trans World Airlines, Inc. v. Hardison Case Study

Ch 6. Recruiting & Selecting Employees

Lesson 1 – Workforce Analysis Considerations: Staffing & Planning
Lesson 2 – The Hiring Process: How Human Resource Managers Recruit and Hire Employees
Lesson 3 – Using Recruitment Events to Reach Candidates
Lesson 4 – Internal Recruitment: Definition, Methods & Process
Lesson 5 – External Recruitment: Advantages, Disadvantages & Methods
Lesson 6 – Technology in a Job Interview: Use & Trends
Lesson 7 – Abiding by HRM Laws Regarding Recruitment & Selection
Lesson 8 – HRM Case Study: Data Driven Hiring Process at Google
Lesson 9 – McDonnell Douglas Corp. v. Green: History & Analysis
Lesson 10 – Case Study: Griggs v. Duke Power Co.

Ch 7. Employee Benefits & Compensation

Lesson 1 – Understanding Employee Compensation
Lesson 2 – Incentive Compensation Plans: Merit Pay, Piece Rates, Commissions, Bonuses & Skills-Based
Lesson 3 – Profit Sharing & Ownership: Features & Criticisms
Lesson 4 – Criticism of Gainsharing, Group Incentives & Team Awards
Lesson 5 – Insurance & Flexible Benefits for Employees
Lesson 6 – Role of HR in Employee Support Programs
Lesson 7 – HR’s Role in Benefit Service & Product Provider Contracts
Lesson 8 – How Organizations Promote Work-Life Balance: Definition and Common Practices
Lesson 9 – Human Resources: Service Delivery Tools
Lesson 10 – Deciding on an Appropriate HR Delivery Model
Lesson 11 – Importance of HR Knowing Trends in the Workplace

Ch 8. Collective Bargaining & Unions

Lesson 1 – Collective Bargaining: Definition and Labor Relations Legislation
Lesson 2 – Executive Order 10988 of 1962 and the Civil Service Reform Act of 1978
Lesson 3 – National Labor Relations Board: History and Purpose
Lesson 4 – Forms of Union Agreements
Lesson 5 – Bargaining Impasses: Strikes, Lockouts & Other Consequences
Lesson 6 – Benefits & Pitfalls of Collective Bargaining
Lesson 7 – Trends in Labor Relations: Membership & Industry
Lesson 8 – Required Assignments Reminder

Ch 9. Organizational Training Programs

Lesson 1 – Planning for & Implementing Employee Training Strategy
Lesson 2 – Key Features of the Learning Organization
Lesson 3 – Implications of Business Strategy for Training
Lesson 4 – Assessing Training Needs of an Organization
Lesson 5 – Types of Employee Training Programs
Lesson 6 – Methods for Training Employees: Mentoring, On-The-Job & Job Rotation
Lesson 7 – Coordinating & Evaluating Training Needs
Lesson 8 – Adult Learning: Importance, Concepts & Methods
Lesson 9 – Company Processes for Socializing New Hires
Lesson 10 – HRM Case Study: Improving Performance Through Training at IBM
Lesson 11 – HRM Case Study: Medtronic & Sales Training

Ch 10. Employee Motivation Theory

Lesson 1 – Behavioral Management Theory: Understanding Employee Behavior & Motivation
Lesson 2 – The Hawthorne Effect: The Study of Employee Productivity
Lesson 3 – The Needs Theory: Motivating Employees with Maslow’s Hierarchy of Needs
Lesson 4 – The Pygmalion Effect: Influencing Employee Behavior
Lesson 5 – Herzberg’s Two-Factor Theory: Hygiene Factors & Motivation
Lesson 6 – Alderfer’s ERG Theory & Employee Motivation in the Workplace
Lesson 7 – Acquired Needs Theory: Need for Achievement, Power & Affiliation
Lesson 8 – Equity Theory of Motivation: Reward & Effort
Lesson 9 – Vroom’s Expectancy Theory of Employee Motivation
Lesson 10 – Locke’s Goal-Setting Theory: Using Goals to Advance Motivation

Ch 11. Performance Management

Lesson 1 – Performance Management: Definition & Process
Lesson 2 – What Is Career Management and Development? – Definition and Purpose
Lesson 3 – HR Performance Management Systems for Talent Development
Lesson 4 – Performance Appraisal and 360 Feedback
Lesson 5 – What Is a Balanced Scorecard? – Metrics & Examples
Lesson 6 – Job Performance Feedback: Methods & Examples
Lesson 7 – Creating Individual Development Plans for Employees
Lesson 8 – Role of HR in Employee Retention & Productivity
Lesson 9 – Role of HR in Succession Planning
Lesson 10 – How HR Encourages Employee Knowledge & Continuous Learning
Lesson 11 – Role of HR in Fostering Employee Motivation
Lesson 12 – Benefits of Employee Recognition Programs

Ch 12. Employee Value & Competitive Advantage

Lesson 1 – Sources of Employee Value
Lesson 2 – Competitive Advantage Through Investment in Employees
Lesson 3 – Embracing the Employee Value Proposition
Lesson 4 – HRM Case Study: Southwest Airlines’ Competitive Advantage

Ch 13. Human Resource Management Around the World

Lesson 1 – Managing in International Companies
Lesson 2 – Hofstede’s Cultural Dimensions Theory
Lesson 3 – Global Staffing Approaches: Ethnocentric, Regiocentric, Polycentric, and Geocentric
Lesson 4 – Group Status, Social Loafing & Diversity in Global Groups
Lesson 5 – Benefits of Diversity Training in Globalized Business
Lesson 6 – Human Resource Issues in International Business
Lesson 7 – HRM Case Study: General Electric in Hungary

Ch 14. Human Resource Metrics & Measurement

Lesson 1 – Five Phases of Strategic Human Resource Metrics Analytics
Lesson 2 – Strategic Human Resource Metrics: Human Capital
Lesson 3 – Strategic Human Resource Metrics: Recruitment & Hiring
Lesson 4 – Strategic Human Resource Metrics: Retention & Turnover
Lesson 5 – Strategic Human Resource Metrics: Labor & Revenues
Lesson 6 – Strategic Human Resource Metrics: Employee Satisfaction
Lesson 7 – Strategic Human Resource Metrics: Production & Sales