Strategic Human Resources Management Certification Course

  • Duration – 20 hours


Upon completion of this course, you will be able to:
Compare the different theories of human resource management
Evaluate the laws that protect employees and identify their rights
Appraise the role of diversity and multiculturalism in the workplace
Distinguish between the different methods of recruiting and selecting employees
Compare the types of employee compensation and benefits
Analyze the key features of organizational training programs
Summarize the different theories developed to motivate employees
Connect how employee value can create a competitive advantage for companies
Categorize and justify the metrics and analytics involved in strategic human resource management

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Analyzing and Visualizing Data with Microsoft Power BI

Ch 1. Strategic Human Resource Management

Lesson 1 – Human Resource Management: Definition, Objectives & Responsibilities
Lesson 2 – Human Resource Management vs. Personnel Management
Lesson 3 – External Factors Impacting HRM
Lesson 4 – Soft HRM: Employee-First Focus
Lesson 5 – Hard HRM: Focus on Corporate Business
Lesson 6 – Aligning HRM and Organizational Strategy
Lesson 7 – Human Resource Planning: Definition & Process
Lesson 8 – Human Resource Information Systems: Costs & Benefits to Employees, HR and Organizations

Ch 2. Human Resource Management Theory

Lesson 1 – Human Capital Theory: Characteristics & Investment
Lesson 2 – Agency Theory: Relationships of Principals & Agents
Lesson 3 – AMO Theory: Ability, Motivation & Opportunities
Lesson 4 – Institutional Theory: Environment & Social Structure
Lesson 5 – Leader-Member Exchange Theory and Organizational Behavior
Lesson 6 – Resource-Based Theory: Path to Competitive Advantage
Lesson 7 – Resource Dependency Theory: How External Resources Affect Organizational Behavior
Lesson 8 – Neoclassical Theory of Management: The Human Relations Approach
Lesson 9 – Organizational Behavior Theory in Business

Ch 3. Employment Law & Rights of Employees

Lesson 1 – Human Resource Management (HRM): Laws & Regulations
Lesson 2 – Minimum Wage & Child Labor: Purpose of the Fair Labor Standards Act
Lesson 3 – Equal Pay Act: Definition and Effects
Lesson 4 – ERISA Law: Explanation & Importance
Lesson 5 – Family Medical Leave Act (FMLA): Overview and Importance
Lesson 6 – COBRA: Overview and Importance
Lesson 7 – Affordable Health Care Act: Description, Overview & Relevance to HR Management
Lesson 8 – Unemployment Insurance: Definition and Significance
Lesson 9 – Workers’ Compensation: Overview and Description
Lesson 10 – Health and Safety Regulations: OSHA
Lesson 11 – The Worker Adjustment and Retraining Notification (WARN) Act
Lesson 12 – Labor Relations & Unions: NLRA, Taft-Hartley & the Civil Service Reform Act
Lesson 13 – Relation of the Civil Rights Acts of 1964 and 1991 to Human Resource Management
Lesson 14 – International Union, UAW v. Johnson Controls: History & Analysis
Lesson 15 – Case Study: Harris v. Forklift Systems, Inc.

Ch 4. Equal Employment Opportunity

Lesson 1 – Equal Employment Opportunity: PDA & Regulations
Lesson 2 – Equal Employment Opportunity: ADA Law & Regulations
Lesson 3 – Equal Employment Opportunity: ADEA Law & Regulations
Lesson 4 – Equal Employment Opportunity: Title VII Law & Regulations
Lesson 5 – Affirmative Action: Definition and Effects on Diversity in the Workplace

Ch 5. Workplace Diversity & Multiculturalism

Lesson 1 – Role of HR in Promoting Workplace Diversity & Inclusion
Lesson 2 – Cultural Standards & Values in the Workplace: Knowledge & Application
Lesson 3 – Cross-Cultural Communication: Definition, Strategies & Examples
Lesson 4 – Prejudice & Ethnocentrism in Organizations
Lesson 5 – HR Management: Considerations for Local Labor Conditions
Lesson 6 – Trans World Airlines, Inc. v. Hardison Case Study

Ch 6. Recruiting & Selecting Employees

Lesson 1 – Workforce Analysis Considerations: Staffing & Planning
Lesson 2 – The Hiring Process: How Human Resource Managers Recruit and Hire Employees
Lesson 3 – Using Recruitment Events to Reach Candidates
Lesson 4 – Internal Recruitment: Definition, Methods & Process
Lesson 5 – External Recruitment: Advantages, Disadvantages & Methods
Lesson 6 – Technology in a Job Interview: Use & Trends
Lesson 7 – Abiding by HRM Laws Regarding Recruitment & Selection
Lesson 8 – HRM Case Study: Data Driven Hiring Process at Google
Lesson 9 – McDonnell Douglas Corp. v. Green: History & Analysis
Lesson 10 – Case Study: Griggs v. Duke Power Co.

Ch 7. Employee Benefits & Compensation

Lesson 1 – Understanding Employee Compensation
Lesson 2 – Incentive Compensation Plans: Merit Pay, Piece Rates, Commissions, Bonuses & Skills-Based
Lesson 3 – Profit Sharing & Ownership: Features & Criticisms
Lesson 4 – Criticism of Gainsharing, Group Incentives & Team Awards
Lesson 5 – Insurance & Flexible Benefits for Employees
Lesson 6 – Role of HR in Employee Support Programs
Lesson 7 – HR’s Role in Benefit Service & Product Provider Contracts
Lesson 8 – How Organizations Promote Work-Life Balance: Definition and Common Practices
Lesson 9 – Human Resources: Service Delivery Tools
Lesson 10 – Deciding on an Appropriate HR Delivery Model
Lesson 11 – Importance of HR Knowing Trends in the Workplace

Ch 8. Collective Bargaining & Unions

Lesson 1 – Collective Bargaining: Definition and Labor Relations Legislation
Lesson 2 – Executive Order 10988 of 1962 and the Civil Service Reform Act of 1978
Lesson 3 – National Labor Relations Board: History and Purpose
Lesson 4 – Forms of Union Agreements
Lesson 5 – Bargaining Impasses: Strikes, Lockouts & Other Consequences
Lesson 6 – Benefits & Pitfalls of Collective Bargaining
Lesson 7 – Trends in Labor Relations: Membership & Industry
Lesson 8 – Required Assignments Reminder

Ch 9. Organizational Training Programs

Lesson 1 – Planning for & Implementing Employee Training Strategy
Lesson 2 – Key Features of the Learning Organization
Lesson 3 – Implications of Business Strategy for Training
Lesson 4 – Assessing Training Needs of an Organization
Lesson 5 – Types of Employee Training Programs
Lesson 6 – Methods for Training Employees: Mentoring, On-The-Job & Job Rotation
Lesson 7 – Coordinating & Evaluating Training Needs
Lesson 8 – Adult Learning: Importance, Concepts & Methods
Lesson 9 – Company Processes for Socializing New Hires
Lesson 10 – HRM Case Study: Improving Performance Through Training at IBM
Lesson 11 – HRM Case Study: Medtronic & Sales Training

Ch 10. Employee Motivation Theory

Lesson 1 – Behavioral Management Theory: Understanding Employee Behavior & Motivation
Lesson 2 – The Hawthorne Effect: The Study of Employee Productivity
Lesson 3 – The Needs Theory: Motivating Employees with Maslow’s Hierarchy of Needs
Lesson 4 – The Pygmalion Effect: Influencing Employee Behavior
Lesson 5 – Herzberg’s Two-Factor Theory: Hygiene Factors & Motivation
Lesson 6 – Alderfer’s ERG Theory & Employee Motivation in the Workplace
Lesson 7 – Acquired Needs Theory: Need for Achievement, Power & Affiliation
Lesson 8 – Equity Theory of Motivation: Reward & Effort
Lesson 9 – Vroom’s Expectancy Theory of Employee Motivation
Lesson 10 – Locke’s Goal-Setting Theory: Using Goals to Advance Motivation

Ch 11. Performance Management

Lesson 1 – Performance Management: Definition & Process
Lesson 2 – What Is Career Management and Development? – Definition and Purpose
Lesson 3 – HR Performance Management Systems for Talent Development
Lesson 4 – Performance Appraisal and 360 Feedback
Lesson 5 – What Is a Balanced Scorecard? – Metrics & Examples
Lesson 6 – Job Performance Feedback: Methods & Examples
Lesson 7 – Creating Individual Development Plans for Employees
Lesson 8 – Role of HR in Employee Retention & Productivity
Lesson 9 – Role of HR in Succession Planning
Lesson 10 – How HR Encourages Employee Knowledge & Continuous Learning
Lesson 11 – Role of HR in Fostering Employee Motivation
Lesson 12 – Benefits of Employee Recognition Programs

Ch 12. Employee Value & Competitive Advantage

Lesson 1 – Sources of Employee Value
Lesson 2 – Competitive Advantage Through Investment in Employees
Lesson 3 – Embracing the Employee Value Proposition
Lesson 4 – HRM Case Study: Southwest Airlines’ Competitive Advantage

Ch 13. Human Resource Management Around the World

Lesson 1 – Managing in International Companies
Lesson 2 – Hofstede’s Cultural Dimensions Theory
Lesson 3 – Global Staffing Approaches: Ethnocentric, Regiocentric, Polycentric, and Geocentric
Lesson 4 – Group Status, Social Loafing & Diversity in Global Groups
Lesson 5 – Benefits of Diversity Training in Globalized Business
Lesson 6 – Human Resource Issues in International Business
Lesson 7 – HRM Case Study: General Electric in Hungary

Ch 14. Human Resource Metrics & Measurement

Lesson 1 – Five Phases of Strategic Human Resource Metrics Analytics
Lesson 2 – Strategic Human Resource Metrics: Human Capital
Lesson 3 – Strategic Human Resource Metrics: Recruitment & Hiring
Lesson 4 – Strategic Human Resource Metrics: Retention & Turnover
Lesson 5 – Strategic Human Resource Metrics: Labor & Revenues
Lesson 6 – Strategic Human Resource Metrics: Employee Satisfaction
Lesson 7 – Strategic Human Resource Metrics: Production & Sales

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What People Are Saying

Abhilash -

A very good match. i am enjoying every bit.


Experience was quite good and it was very useful and well elaborated course.




I find that the explanation is good and also understandable.


Really helpful, recommended to everyone to grow up your future skills for next level especially in this competitive market.


I really like this course, it was a good match for me :))


Standard process and hands on covered nicely.



Perfect, with complete hands on. Well structured and nicely covered.


Great Content, nice and up to the mark course.



Great courses. Beginner friendly and the explanations are clear and very easy to understand.


Instructor showed multiple ways of using a concept and how to solve the problem. Excellent course and lecture by the instructor.


A very detailed explanation and quite handy tips and tricks! loved it



Excellent lecture, pace of the instructor is very good, easy to understand


Instructor showed multiple ways of using a concept and how to solve the problem. Excellent course and lecture by the instructor.


This Courses is really useful for my career and surely i will recommend other to fulfill their career goals.

 Mauricio Roldan -

A pesar de no dominar perfectamente el idioma, se entiende bien.


Yes lessons are very good. Not so fast, well explained


Worth course for the beginner to invest their time to learn this demanding skills.

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