SAP Solution Manager(SolMan) is a module of SAP that provides functionalities like integrated content, methodologies, tools etc. to implement, operate, monitor and support an enterprise’s SAP solution. SAP solution manager manages the SAP and Non-SAP solutions in the IT landscapes of an organization. It supports the underlying IT infrastructure and business processes. It is a powerful tool for SAP Basis administrators.
- Course completion certificate
- Mode of Study – Online Self Learning
- 24/7 support
- SAP Solution Manager Overview
- Installation Overview
- Customizing SAP Solution Manager
- IMG structure (Basic and Optional Settings)
- Solution Monitoring
- System Monitoring
- Business Process Monitoring
- Service Desk
- Service Desk Reporting
- Message Processing
- Service Delivery
- Service Plan
- Issue tracking
- Maintenance Optimization
- Early Watch Alert Reporting
- Service Level Reporting
- Solution Reporting
- Service Reporting
- Availability Reporting
- System Administration Reporting
- Solution Manager Diagnostics
- Change Request Management
- SAP Solution Manager – Short overview
- SAP Solution Manager Service Desk – Basics
- Master data – Short overview
- Business-Process ”Service Desk Message”
- Create a message
- Process a messages
- Customizing of processes
- Reporting and monitoring
- Service Desk: additional functions
- Service contract and SLA
- IC Web Client
- Solution data base
- Interfaces to other helpdesk tools
- The SAP Solution Manager Concept
- Overview Change Request Management
- Projects and Release Management
- Projects and Change Requests
- Regular Corrections: Process
- Urgent Corrections: Process
- Administration and Test Messages
- Security Concept and Object Locking
- Change Request Reporting
- Managing/Extending Task Lists
- Change Request Troubleshooting
A very good match. i am enjoying every bit.
Experience was quite good and it was very useful and well elaborated course.
I FEEL AS IF I AM ATTENDING A WORLD CLASS TRAINING AND THE LECTURER HAS BEEN AWESOME!
I find that the explanation is good and also understandable.
Really helpful, recommended to everyone to grow up your future skills for next level especially in this competitive market.
I really like this course, it was a good match for me :))
Standard process and hands on covered nicely.
Perfect, with complete hands on. Well structured and nicely covered.
Great Content, nice and up to the mark course.
Great courses. Beginner friendly and the explanations are clear and very easy to understand.
A very detailed explanation and quite handy tips and tricks! loved it
Excellent lecture, pace of the instructor is very good, easy to understand
This Courses is really useful for my career and surely i will recommend other to fulfill their career goals.
Mauricio Roldan –
A pesar de no dominar perfectamente el idioma, se entiende bien.
Yes lessons are very good. Not so fast, well explained
Worth course for the beginner to invest their time to learn this demanding skills.