Salesforce Administration Certification Course

  • Duration – 20 hours


Salesforce Admins are high in Demand and by learning from this course you will be able to Pass Salesforce Administrator Certification Exam very easily and get a job that pays very well.

Below are the topics we covered in this course :

  • Salesforce Terminology and Icons.

  • How Salesforce Organizes the data.

  • Salesforce App,Standard Objects and Custom Objects.

  • Creating and Managing Users.

  • Salesforce OWD and Security features like Object level Access,

  • Permission Sets, Record Access, Record Access Via Sharing Rules and Record Types.

  • How Sales Process works in Salesforce?

  • Data Management using Data Loader & Workflow Automation.

  • Reports and Dashboards and Much more !!!


USD 40

Salesforce Administrator Certification Course


Introduction & Course Overview


What is Salesforce?


How Salesforce Organizes The Data


How to Signup for a free Salesforce Developer edition license


Salesforce Terminology & Basic Navigation


Organization Setup Overview


User Setup in Salesforce



Salesforce Applications/Standard Objects/Custom Objects


What is Salesforce Application?


What are Objects in Salesforce?


Salesforce Standard Objects/Custom Objects/Custom Fields


Types of Object Relationships in Salesforce


Student’s Mandatory Practice Tasks



Salesforce Security Features/Visibility and Data Access


Different Layers of access control in Salesforce


Setting up Organization Level Access


Object Level Access


Organization Wide Defaults (OWDs)


Roles & Role Hierarchy


Record Access Via Sharing Rules


Record Types


How to create Field Dependency


Creating & Assigning Permission Sets



Salesforce Automation & Data Management


How to Create WorkFlows?


Data Management Using Data loader


Data Import Wizard


Workbench for Data Management


Data Management Tips



Salesforce Sales Process


Sales Process Overview


Campaign Management


Lead Management


Web to Lead Process


Opportunity management & Price book



Salesforce SERVICE & SUPPORT Process




Case Management


Email to Case


Web to Case


Solution Management


Salesforce Communities


Salesforce Communities Study Guide



Salesforce Reports & Dashboards


Tabular Report


Summary Report


How to Add Chart to your Report


How to use Bucket Fields


Matrix Report


Joined Report


Complete End to End Job Oriented Courses.

Best self paced courses created by industry experts & 24/7 support.

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After your course completion, we provide course completion certificate as well.

Lifetime Access

All courses are for lifetime access.


Priority Support

All queries are answered 24/7.

Human Resources

Get connected to more than 50000+ recruiters helping you with job opening and yes they are key decision makers.

Resume and LinkedIn Profile Makeover

Our experts will make your resume professionally with key makeovers, Also changing your linkedIn profile according to your skill set and high ranking keywords.

Interview Questions Blueprint

Did you know interviewer decides you will get "HIRED OR NOT" in first 3 minutes. Well dont worry we will provide you exact blueprint about how to "Introduce yourself" and other personality based interview questions which gives you the result you wanted for sure. Its a proven formula our premium students are using it and got hired.

Recent Students got hired after learning from our courses

What People Are Saying

Abhilash -

A very good match. i am enjoying every bit.


Experience was quite good and it was very useful and well elaborated course.




I find that the explanation is good and also understandable.


Really helpful, recommended to everyone to grow up your future skills for next level especially in this competitive market.


I really like this course, it was a good match for me :))


Standard process and hands on covered nicely.



Perfect, with complete hands on. Well structured and nicely covered.


Great Content, nice and up to the mark course.



Great courses. Beginner friendly and the explanations are clear and very easy to understand.


Instructor showed multiple ways of using a concept and how to solve the problem. Excellent course and lecture by the instructor.


A very detailed explanation and quite handy tips and tricks! loved it



Excellent lecture, pace of the instructor is very good, easy to understand


Instructor showed multiple ways of using a concept and how to solve the problem. Excellent course and lecture by the instructor.


This Courses is really useful for my career and surely i will recommend other to fulfill their career goals.

 Mauricio Roldan -

A pesar de no dominar perfectamente el idioma, se entiende bien.


Yes lessons are very good. Not so fast, well explained


Worth course for the beginner to invest their time to learn this demanding skills.

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