Salesforce Admins are high in Demand and by learning from this course you will be able to Pass Salesforce Administrator Certification Exam very easily and get a job that pays very well.
Below are the topics we covered in this course :
Salesforce Terminology and Icons.
How Salesforce Organizes the data.
Salesforce App,Standard Objects and Custom Objects.
Creating and Managing Users.
Salesforce OWD and Security features like Object level Access,
Permission Sets, Record Access, Record Access Via Sharing Rules and Record Types.
How Sales Process works in Salesforce?
Data Management using Data Loader & Workflow Automation.
Reports and Dashboards and Much more !!!
Introduction & Course Overview
What is Salesforce?
How Salesforce Organizes The Data
How to Signup for a free Salesforce Developer edition license
Salesforce Terminology & Basic Navigation
Organization Setup Overview
User Setup in Salesforce
Salesforce Applications/Standard Objects/Custom Objects
What is Salesforce Application?
What are Objects in Salesforce?
Salesforce Standard Objects/Custom Objects/Custom Fields
Types of Object Relationships in Salesforce
Student’s Mandatory Practice Tasks
Salesforce Security Features/Visibility and Data Access
Different Layers of access control in Salesforce
Setting up Organization Level Access
Object Level Access
Organization Wide Defaults (OWDs)
Roles & Role Hierarchy
Record Access Via Sharing Rules
How to create Field Dependency
Creating & Assigning Permission Sets
Salesforce Automation & Data Management
How to Create WorkFlows?
Data Management Using Data loader
Data Import Wizard
Workbench for Data Management
Data Management Tips
Salesforce Sales Process
Sales Process Overview
Web to Lead Process
Opportunity management & Price book
Salesforce SERVICE & SUPPORT Process
Email to Case
Web to Case
Salesforce Communities Study Guide
Salesforce Reports & Dashboards
How to Add Chart to your Report
How to use Bucket Fields