Ch 1. Overview of HRM Field

Lesson 1 – Human Resource Management: Definition, Objectives & Responsibilities
Lesson 2 – History of HRM: Craft System & Human Relations Movement
Lesson 3 – What Is Human Capital? – Importance to An Organization
Lesson 4 – The Internal Structure of an HR Department
Lesson 5 – External Factors Impacting HRM
Lesson 6 – Aligning HRM and Organizational Strategy
Lesson 7 – Human Resource Management vs. Personnel Management
Lesson 8 – Generational Values in the Workplace: Differences and Dominant Values
Lesson 9 – Major Job Attitudes: Satisfaction, Commitment, Engagement & More
Lesson 10 – Ethical Issues in HR: Definition & Importance

Ch 2. Organizational Theories & Human Resources

Lesson 1 – Classical Scientific School of Management
Lesson 2 – Frederick Taylor & Management: Maximizing Productivity & Efficiency
Lesson 3 – Fayol’s Theories on Staff Management and Worker Satisfaction
Lesson 4 – Henri Fayol’s Management Principles: Managing Departmental Task Organization
Lesson 5 – The Human Relations Movement: Definition and Significance to Organizational Behavior
Lesson 6 – Theory X & Theory Y: Two Types of Managers

Ch 3. Job Analysis and Design

Lesson 1 – Job Design: Definition and Purpose
Lesson 2 – Empowerment and Job Design
Lesson 3 – Types of Job Redesign: Job Enrichment, Enlargement & Rotation
Lesson 4 – Reengineering Jobs for Continuous Improvement
Lesson 5 – The Importance of Job Specifications, Job Descriptions, and Position Descriptions
Lesson 6 – Four Methods of Job Evaluation: Ranking, Classification, Point & Factor Comparison
Lesson 7 – Analysis & Design in Performance Standardization

Ch 4. Staffing in Organizations

Lesson 1 – Human Resource Management: Hiring and Staffing
Lesson 2 – The Hiring Process: How Human Resource Managers Recruit and Hire Employees
Lesson 3 – Common Staffing Selection Methods: Definitions, Interview Types, Pros & Cons
Lesson 4 – Job Bidding as a Recruitment Method
Lesson 5 – Absenteeism and Turnover in the Workplace: Definition & Effects
Lesson 6 – Terminating an Employee: Process & Best Practices
Lesson 7 – Types of Termination: Attrition, Layoffs, Resignation, Retirement & RIF
Lesson 8 – Impulsive, Comparison, Pre-Planned & Conditional Reasons Employees Quit

Ch 5. Training and Development in Organizations

Lesson 1 – Assessing Training Needs of an Organization
Lesson 2 – Types of Employee Training Programs
Lesson 3 – New Hire Orientation: Importance of Training Design & Content
Lesson 4 – Methods for Training Employees: Mentoring, On-The-Job & Job Rotation
Lesson 5 – What Is Career Management and Development? – Definition and Purpose
Lesson 6 – Career Stages: Establishment, Advancement, Maintenance & Withdrawal
Lesson 7 – Goleman’s Domains of Leadership: Definition and Concept of Emotional Intelligence
Lesson 8 – Common Methods of Employee Discipline: ‘Hot Stove’ and Progressive Discipline
Ch 6. Performance Appraisals

Lesson 1 – Performance Appraisals: Benefits and Challenges
Lesson 2 – Uses of Performance Appraisals: Administrative and Developmental
Lesson 3 – Importance of Reliability, Acceptability, Sensitivity & Practicality in Performance Appraisals
Lesson 4 – Types of Performance Appraisal: Trait, Behavioral & Results
Lesson 5 – Common Appraisal Methods 1: Critical Incident, Graphic Rating Scale & BARS
Lesson 6 – Common Appraisal Methods 2: Narratives, Forced Choice & Forced Distribution
Lesson 7 – Performance Appraisal and 360 Feedback
Lesson 8 – What Is Management by Objective? – Defining the MBO Process
Lesson 9 – Job Dissatisfaction: Causes, Reasons and Employee Responses

Ch 7. Employee Compensation Issues

Lesson 1 – Understanding Employee Compensation
Lesson 2 – Direct, Indirect & Non-Financial Compensation Strategies
Lesson 3 – Common Compensation Systems: Salary, Hourly, Contractor, Pay-For-Performance
Lesson 4 – Compensation Equity: Definition & Importance
Lesson 5 – Mandatory vs. Voluntary Benefits: Definition & Examples
Lesson 6 – Retirement Compensation Systems: 401(k) and Pensions
Lesson 7 – Incentive Compensation Plans: Merit Pay, Piece Rates, Commissions, Bonuses & Skills-Based
Lesson 8 – Organizational Incentive Programs: Profit Sharing, Gain Sharing, and Employee Stock Ownership
Lesson 9 – Trends of Executive Compensation in the U.S.

Ch 8. Employment Law & Employee Rights

Lesson 1 – Employee Rights: Employment-At-Will Doctrine & Exceptions
Lesson 2 – Employee Rights: Privacy & Safety
Lesson 3 – How Organizations Promote Work-Life Balance: Definition and Common Practices
Lesson 4 – Stress in the Workplace: Definition, Sources & Meaning
Lesson 5 – Consequences of Stress at Work: Physiological, Psychological & Behavioral Symptoms
Lesson 6 – Human Resource Management (HRM): Laws & Regulations
Lesson 7 – Equal Employment Opportunity: Title VII Law & Regulations
Lesson 8 – Equal Employment Opportunity: Title VII Requirements for Managers & Organizations
Lesson 9 – Equal Employment Opportunity: ADA Law & Regulations
Lesson 10 – Equal Employment Opportunity: ADEA Law & Regulations
Lesson 11 – Equal Employment Opportunity: PDA & Regulations
Lesson 12 – Equal Pay Act: Definition and Effects
Lesson 13 – ERISA Law: Explanation & Importance
Lesson 14 – Wage and Hour Laws: Overview of the Fair Labor Standards Act
Lesson 15 – Family Medical Leave Act (FMLA): Overview and Importance
Lesson 16 – COBRA: Overview and Importance
Lesson 17 – Unemployment Insurance: Definition and Significance
Lesson 18 – Workers’ Compensation: Overview and Description
Lesson 19 – Affordable Health Care Act: Description, Overview & Relevance to HR Management
Lesson 20 – Health and Safety Regulations: OSHA
Lesson 21 – The Worker Adjustment and Retraining Notification (WARN) Act
Lesson 22 – Labor Relations & Unions: NLRA, Taft-Hartley & the Civil Service Reform Act
Lesson 23 – Relation of the Civil Rights Acts of 1964 and 1991 to Human Resource Management
Ch 9. Labor Relations

Lesson 1 – National Labor Relations Board: History and Purpose
Lesson 2 – American Federation of Labor and Congress of Industrial Organizations (AFL-CIO): Status & Trends in Membership
Lesson 3 – Function of Collective Bargaining
Lesson 4 – Importance of the Collective Bargaining Process
Lesson 5 – Roles and Duties of Union Members and Leadership
Lesson 6 – Closed vs. Open Shops in Labor Relations & Impacts on Human Resource Management
Lesson 7 – Unionizing Process: Certification, Decertification
Lesson 8 – Employer Restrictions and Rights in Unionizing Process & Collective Bargaining
Lesson 9 – Bargaining Strategies in Labor Relations: Integrative & Distributive
Lesson 10 – Bargaining Impasses: Strikes, Lockouts & Other Consequences
Lesson 11 – Executive Order 10988 of 1962 and the Civil Service Reform Act of 1978
Lesson 12 – Trends in Labor Relations: Membership & Industry

Ch 10. International Human Resource Management

Lesson 1 – Global Staffing Approaches: Ethnocentric, Regiocentric, Polycentric, and Geocentric
Lesson 2 – Expatriate Staffing: Personal Impact, Repatriation & Compensation Considerations
Lesson 3 – Human Resource Interactions with Host, Parent & Third-Country Nationals

Ch 11. Current Issues and Trends in HRM

Lesson 1 – Affirmative Action: Definition and Effects on Diversity in the Workplace
Lesson 2 – Ability and Disability Diversity in the Workplace: Definition, Trends & Examples
Lesson 3 – Age Diversity in the Workplace: Definition, Trends & Examples
Lesson 4 – Gender Diversity in the Workplace: Definition, Trends & Examples
Lesson 5 – Cultural Diversity in the Workplace: Definition, Trends & Examples
Lesson 6 – Workplace Violence: Trends and Impact on Human Resources
Lesson 7 – Human Resource Information Systems: Costs & Benefits to Employees, HR and Organizations
Lesson 8 – Pros & Cons of Alternative Work Arrangements: Home Office, Virtual Teams and Telecommuting