Introduction to Human Resource Management: Certificate Program

  • Duration – 15 hour


Adding this certificate to your resume or LinkedIn profile demonstrates your mastery of human resource management concepts. It can also be a valuable tool in your personal life. You can:

  • Show current and future employers your knowledge of HR topics and your interest in staying on top of new developments and laws in the human resource management field.
  • Improve your working relationship with your employees if you run a small business.
  • Use skills from the course to help you prepare to open a small business and hire employees.
  • Meet continuing education requirements.
  • Enhance your social interactions.
  • Apply knowledge from this course to help you better understand the laws that impact your day-to-day life

All HR Courses Bundle


Introduction to Human Resource Management: Certificate Program

Ch 1. Overview of HRM Field

Lesson 1 – Human Resource Management: Definition, Objectives & Responsibilities
Lesson 2 – History of HRM: Craft System & Human Relations Movement
Lesson 3 – What Is Human Capital? – Importance to An Organization
Lesson 4 – The Internal Structure of an HR Department
Lesson 5 – External Factors Impacting HRM
Lesson 6 – Aligning HRM and Organizational Strategy
Lesson 7 – Human Resource Management vs. Personnel Management
Lesson 8 – Generational Values in the Workplace: Differences and Dominant Values
Lesson 9 – Major Job Attitudes: Satisfaction, Commitment, Engagement & More
Lesson 10 – Ethical Issues in HR: Definition & Importance

Ch 2. Organizational Theories & Human Resources

Lesson 1 – Classical Scientific School of Management
Lesson 2 – Frederick Taylor & Management: Maximizing Productivity & Efficiency
Lesson 3 – Fayol’s Theories on Staff Management and Worker Satisfaction
Lesson 4 – Henri Fayol’s Management Principles: Managing Departmental Task Organization
Lesson 5 – The Human Relations Movement: Definition and Significance to Organizational Behavior
Lesson 6 – Theory X & Theory Y: Two Types of Managers

Ch 3. Job Analysis and Design

Lesson 1 – Job Design: Definition and Purpose
Lesson 2 – Empowerment and Job Design
Lesson 3 – Types of Job Redesign: Job Enrichment, Enlargement & Rotation
Lesson 4 – Reengineering Jobs for Continuous Improvement
Lesson 5 – The Importance of Job Specifications, Job Descriptions, and Position Descriptions
Lesson 6 – Four Methods of Job Evaluation: Ranking, Classification, Point & Factor Comparison
Lesson 7 – Analysis & Design in Performance Standardization

Ch 4. Staffing in Organizations

Lesson 1 – Human Resource Management: Hiring and Staffing
Lesson 2 – The Hiring Process: How Human Resource Managers Recruit and Hire Employees
Lesson 3 – Common Staffing Selection Methods: Definitions, Interview Types, Pros & Cons
Lesson 4 – Job Bidding as a Recruitment Method
Lesson 5 – Absenteeism and Turnover in the Workplace: Definition & Effects
Lesson 6 – Terminating an Employee: Process & Best Practices
Lesson 7 – Types of Termination: Attrition, Layoffs, Resignation, Retirement & RIF
Lesson 8 – Impulsive, Comparison, Pre-Planned & Conditional Reasons Employees Quit

Ch 5. Training and Development in Organizations

Lesson 1 – Assessing Training Needs of an Organization
Lesson 2 – Types of Employee Training Programs
Lesson 3 – New Hire Orientation: Importance of Training Design & Content
Lesson 4 – Methods for Training Employees: Mentoring, On-The-Job & Job Rotation
Lesson 5 – What Is Career Management and Development? – Definition and Purpose
Lesson 6 – Career Stages: Establishment, Advancement, Maintenance & Withdrawal
Lesson 7 – Goleman’s Domains of Leadership: Definition and Concept of Emotional Intelligence
Lesson 8 – Common Methods of Employee Discipline: ‘Hot Stove’ and Progressive Discipline
Ch 6. Performance Appraisals

Lesson 1 – Performance Appraisals: Benefits and Challenges
Lesson 2 – Uses of Performance Appraisals: Administrative and Developmental
Lesson 3 – Importance of Reliability, Acceptability, Sensitivity & Practicality in Performance Appraisals
Lesson 4 – Types of Performance Appraisal: Trait, Behavioral & Results
Lesson 5 – Common Appraisal Methods 1: Critical Incident, Graphic Rating Scale & BARS
Lesson 6 – Common Appraisal Methods 2: Narratives, Forced Choice & Forced Distribution
Lesson 7 – Performance Appraisal and 360 Feedback
Lesson 8 – What Is Management by Objective? – Defining the MBO Process
Lesson 9 – Job Dissatisfaction: Causes, Reasons and Employee Responses

Ch 7. Employee Compensation Issues

Lesson 1 – Understanding Employee Compensation
Lesson 2 – Direct, Indirect & Non-Financial Compensation Strategies
Lesson 3 – Common Compensation Systems: Salary, Hourly, Contractor, Pay-For-Performance
Lesson 4 – Compensation Equity: Definition & Importance
Lesson 5 – Mandatory vs. Voluntary Benefits: Definition & Examples
Lesson 6 – Retirement Compensation Systems: 401(k) and Pensions
Lesson 7 – Incentive Compensation Plans: Merit Pay, Piece Rates, Commissions, Bonuses & Skills-Based
Lesson 8 – Organizational Incentive Programs: Profit Sharing, Gain Sharing, and Employee Stock Ownership
Lesson 9 – Trends of Executive Compensation in the U.S.

Ch 8. Employment Law & Employee Rights

Lesson 1 – Employee Rights: Employment-At-Will Doctrine & Exceptions
Lesson 2 – Employee Rights: Privacy & Safety
Lesson 3 – How Organizations Promote Work-Life Balance: Definition and Common Practices
Lesson 4 – Stress in the Workplace: Definition, Sources & Meaning
Lesson 5 – Consequences of Stress at Work: Physiological, Psychological & Behavioral Symptoms
Lesson 6 – Human Resource Management (HRM): Laws & Regulations
Lesson 7 – Equal Employment Opportunity: Title VII Law & Regulations
Lesson 8 – Equal Employment Opportunity: Title VII Requirements for Managers & Organizations
Lesson 9 – Equal Employment Opportunity: ADA Law & Regulations
Lesson 10 – Equal Employment Opportunity: ADEA Law & Regulations
Lesson 11 – Equal Employment Opportunity: PDA & Regulations
Lesson 12 – Equal Pay Act: Definition and Effects
Lesson 13 – ERISA Law: Explanation & Importance
Lesson 14 – Wage and Hour Laws: Overview of the Fair Labor Standards Act
Lesson 15 – Family Medical Leave Act (FMLA): Overview and Importance
Lesson 16 – COBRA: Overview and Importance
Lesson 17 – Unemployment Insurance: Definition and Significance
Lesson 18 – Workers’ Compensation: Overview and Description
Lesson 19 – Affordable Health Care Act: Description, Overview & Relevance to HR Management
Lesson 20 – Health and Safety Regulations: OSHA
Lesson 21 – The Worker Adjustment and Retraining Notification (WARN) Act
Lesson 22 – Labor Relations & Unions: NLRA, Taft-Hartley & the Civil Service Reform Act
Lesson 23 – Relation of the Civil Rights Acts of 1964 and 1991 to Human Resource Management
Ch 9. Labor Relations

Lesson 1 – National Labor Relations Board: History and Purpose
Lesson 2 – American Federation of Labor and Congress of Industrial Organizations (AFL-CIO): Status & Trends in Membership
Lesson 3 – Function of Collective Bargaining
Lesson 4 – Importance of the Collective Bargaining Process
Lesson 5 – Roles and Duties of Union Members and Leadership
Lesson 6 – Closed vs. Open Shops in Labor Relations & Impacts on Human Resource Management
Lesson 7 – Unionizing Process: Certification, Decertification
Lesson 8 – Employer Restrictions and Rights in Unionizing Process & Collective Bargaining
Lesson 9 – Bargaining Strategies in Labor Relations: Integrative & Distributive
Lesson 10 – Bargaining Impasses: Strikes, Lockouts & Other Consequences
Lesson 11 – Executive Order 10988 of 1962 and the Civil Service Reform Act of 1978
Lesson 12 – Trends in Labor Relations: Membership & Industry

Ch 10. International Human Resource Management

Lesson 1 – Global Staffing Approaches: Ethnocentric, Regiocentric, Polycentric, and Geocentric
Lesson 2 – Expatriate Staffing: Personal Impact, Repatriation & Compensation Considerations
Lesson 3 – Human Resource Interactions with Host, Parent & Third-Country Nationals

Ch 11. Current Issues and Trends in HRM

Lesson 1 – Affirmative Action: Definition and Effects on Diversity in the Workplace
Lesson 2 – Ability and Disability Diversity in the Workplace: Definition, Trends & Examples
Lesson 3 – Age Diversity in the Workplace: Definition, Trends & Examples
Lesson 4 – Gender Diversity in the Workplace: Definition, Trends & Examples
Lesson 5 – Cultural Diversity in the Workplace: Definition, Trends & Examples
Lesson 6 – Workplace Violence: Trends and Impact on Human Resources
Lesson 7 – Human Resource Information Systems: Costs & Benefits to Employees, HR and Organizations
Lesson 8 – Pros & Cons of Alternative Work Arrangements: Home Office, Virtual Teams and Telecommuting

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What People Are Saying

Abhilash -

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Experience was quite good and it was very useful and well elaborated course.




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Instructor showed multiple ways of using a concept and how to solve the problem. Excellent course and lecture by the instructor.


This Courses is really useful for my career and surely i will recommend other to fulfill their career goals.

 Mauricio Roldan -

A pesar de no dominar perfectamente el idioma, se entiende bien.


Yes lessons are very good. Not so fast, well explained


Worth course for the beginner to invest their time to learn this demanding skills.

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