SAP SOLMAN
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Instructors :

*Lifetime Access.
*Course completion certificate, Certification documents and materials, interview questions and job assistance included.

SAP SOLMAN Duration of Course:

6 hours

SAP SOLMAN Topics Covered are:

  • SAP Solution Manager Overview
  • Installation Overview
  • Customizing SAP Solution Manager
  • IMG structure (Basic and Optional Settings)
  • Solution Monitoring
  • System Monitoring
  • Business Process Monitoring
  • Service Desk
  • Service Desk Reporting
  • Message Processing
  • Service Delivery
  • Service Plan
  • Issue tracking
  • Maintenance Optimization
  • Early Watch Alert Reporting
  • Service Level Reporting
  • Solution Reporting
  • Service Reporting
  • Availability Reporting
  • System Administration Reporting
  • Solution Manager Diagnostics
  • Change Request Management
  • SAP Solution Manager – Short overview
  • SAP Solution Manager Service Desk – Basics
  • Master data – Short overview
  • Business-Process ”Service Desk Message”
  • Create a message
  • Process a messages
  • Customizing of processes
  • Reporting and monitoring
  • Service Desk: additional functions
  • Service contract and SLA
  • IC Web Client
  • ICSS
  • Solution data base
  • Interfaces to other helpdesk tools
  • Roles
  • The SAP Solution Manager Concept
  • Overview Change Request Management
  • Projects and Release Management
  • Projects and Change Requests
  • Regular Corrections: Process
  • Urgent Corrections: Process
  • Administration and Test Messages
  • Security Concept and Object Locking
  • Change Request Reporting
  • Managing/Extending Task Lists
  • Change Request Troubleshooting

Lessons Sample lesson

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Top Student Reviews

  1. By swati on August 13, 2018
    Best, All concepts covered..Thanks!!!
  2. By Chayan on January 5, 2019
    short but complete course step by step!!
  3. By Adel on March 8, 2019
    I am completely happy with the course and sessions covered all topics as mentioned , great effort by instructor